Terms of Service

1. Acceptance of Terms

By accessing or using the SEOPulse platform ("Service"), operated by [Your Company Name] ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance of the revised Terms.

2. Description of Service

SEOPulse is a software-as-a-service (SaaS) platform that provides SEO auditing, keyword tracking, site crawling, structured data generation, heatmap analytics, competitor analysis, and related tools. The Service is available via subscription plans (Basic, Pro, Enterprise) with varying feature access and usage limits.

3. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Subscription Plans and Billing

• Billing cycle: Subscriptions are billed monthly or annually, depending on your selected plan. All fees are in US dollars.
• Payment: Payments are processed securely through Stripe. By subscribing, you authorize recurring charges to your payment method.
• Upgrades and downgrades: You may change your plan at any time from your account dashboard. Plan changes take effect immediately, with prorated adjustments applied to your next billing cycle.
• Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period. No partial refunds are issued for unused portions of a billing cycle.
• Free trial: If a free trial is offered, you will not be charged until the trial period ends. You may cancel before the trial expires to avoid charges.

5. Refund Policy

We offer a 14-day money-back guarantee for new subscriptions. If you are unsatisfied with the Service within the first 14 days of your initial subscription, contact us at support@seopulse.com to request a full refund. Refunds are not available after the 14-day window, for renewal charges, or for plan upgrades.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to other accounts or systems
• Use the Service to scrape, crawl, or collect data from websites without authorization from the website owner
• Interfere with or disrupt the Service or its infrastructure
• Resell, sublicense, or redistribute the Service without prior written consent
• Upload malicious code, viruses, or harmful content

7. Your Data

You retain ownership of all data you submit to the Service ("Your Data"). By using the Service, you grant us a limited license to process Your Data solely for the purpose of providing the Service. We will not sell, share, or use Your Data for purposes other than delivering the Service. Upon account deletion, Your Data will be permanently removed within 30 days.

8. Intellectual Property

The Service, including its source code, design, features, documentation, and branding, is owned by [Your Company Name] and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your active subscription.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice for scheduled maintenance when possible.

10. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim. The Service is provided "as is" without warranties of any kind, express or implied.

11. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. Sections regarding intellectual property, limitation of liability, and governing law survive termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in [Your City, Your State].

13. Contact Information

If you have any questions about these Terms, please contact us at support@seopulse.com.